Frequently Asked Questions
Answers to the questions we hear most from home and business owners in Pensacola and the surrounding area. Don’t see your question? Call us at (850) 748-7551.
How often should I have my AC serviced in Pensacola?
We recommend preventive maintenance twice a year: once in the spring before cooling season and once in the fall before heating season. With our long, humid Gulf Coast summers, air conditioners run for much of the year, and regular tune-ups keep them efficient and help prevent breakdowns. See what’s included in a maintenance visit.
How often should I change my air filter?
Check your filter every month and change it when it looks dirty. Most standard 1-inch filters should be replaced every 30 days, especially during heavy cooling season, if you have pets, or if anyone in your home has allergies. A clogged filter restricts airflow, raises your energy bill and can cause your coil to freeze.
Why is my AC running but not cooling?
Common causes include a dirty filter, a frozen evaporator coil, a clogged condensate drain, a failed capacitor or contactor, low refrigerant from a leak, or a dirty outdoor condenser coil. Try replacing your filter and checking your thermostat settings first. If it still isn’t cooling, turn the system off to prevent further damage and call us for service.
Why is water leaking from my air conditioner?
Most leaks are caused by a clogged condensate drain line. In our humid climate, algae and sludge can build up in the line and cause the drain pan to overflow. Regular maintenance includes flushing the drain line, and we also offer Plexaire condensate management to help keep lines clear.
Should I repair or replace my AC system?
It depends on the age of the system, how often it breaks down, the cost of the repair and how efficient it is. If your system is older, needs frequent repairs, or a major component like the compressor has failed, replacement may save you money in the long run. Our technicians will give you honest advice about both options. Learn more.
How long does an air conditioner last in Florida?
Heavy year-round use, humidity and salt air near the coast can shorten equipment life. Many systems in our area last roughly 10 to 15 years. Regular maintenance and keeping the outdoor coil clean are the best ways to get the most life out of your system.
Do you offer free estimates?
Yes. We offer free in-home estimates for new and replacement systems. Request your free estimate online or call (850) 748-7551.
Do you offer discounts?
Yes. We offer 10% off for Seniors and Military. Ask about our current seasonal maintenance specials, too. See specials.
What areas do you serve?
We serve Pensacola, Pensacola Beach, Gulf Breeze, Milton, Pace and the surrounding communities of Escambia County and Santa Rosa County, Florida.
Do you service commercial HVAC systems?
Yes. We install, replace, repair and maintain commercial heating and air conditioning systems for businesses of all sizes. Learn about our commercial services.
What is a ductless mini-split and is it right for me?
A ductless mini-split is a heating and cooling system that doesn’t need ductwork. It’s a great fit for additions, garages, workshops, older homes and rooms that are hard to keep comfortable. Learn more about ductless systems.
Do I need a blower door test for my new home?
In Florida, the Energy Code requires new homes to be tested for air leakage, typically just before the Certificate of Occupancy is issued. Our team is BPI certified to perform blower door testing. Learn more about blower door testing.
Are you licensed and insured?
Yes. Huntinghouse HVAC (Scott Huntinghouse Air Conditioning and Heating, LLC) is licensed in Florida, License # CAC1817252, and is bonded and insured.
What are your office hours?
Monday through Friday 8:00 AM to 4:00 PM, Saturday 8:00 AM to 12:00 PM, and closed Sunday. Other hours are available by appointment.
